- 322 tracked leads generated over 4 months of active management
- Conversion rate improved from 6.67% to 11.39%, February to May
- Cost per lead down from $29.10 to $26.39
- 414 tracked organic keywords up from a handful in September 2025
- 215 backlinks from 118 referring domains
MAYLAND APPLIANCE REPAIR CASE STUDY
71% Increase In Booked Jobs Within 4 Months With Paid Ads & Local SEO
Mayland Appliance Repair & Services needed to compete with national franchises on a fraction of the budget. We rebuilt the website, then aligned SEO and paid search into one strategy instead of running them separately.
RESULTS AT A GLANCE
Demand grew fast enough that Mayland pulled spend back by roughly a third in May to keep pace with technician capacity.
Who is Mayland Appliance Repair?
Mayland Appliance Repair & Services is a family-run appliance repair company serving Calgary, Cochrane, Airdrie, Chestermere, Okotoks and surrounding communities since 2020. The team provides residential and commercial repair services seven days a week, backed by a 90-day labour warranty and a fully electric service fleet. Mayland’s approach is built on honest communication, transparent pricing, and treating every repair like it’s in their own home.
The Challenge
As a growing family-run operation, Mayland was competing for visibility against larger, well-established appliance repair brands and national franchises with much bigger marketing budgets. Their website wasn’t generating the volume or quality of leads their growing technician team could support, and their online presence didn’t reflect the level of service they were delivering in the field. They needed a modern, conversion-focused website, a stronger organic and local search presence, and a paid search program that could reliably generate high-intent emergency repair leads (fridge, washer, oven, dishwasher, and appliance repairs) without letting cost per lead get out of control as spend scaled.
The Solution
We rebuilt Mayland’s website with a cleaner layout and stronger calls to action, then paired it with an ongoing SEO program to grow organic and Google Maps visibility for Calgary-area appliance repair searches. On the paid side, we built and managed a Google Ads account structured around Performance Max, a dedicated Search campaign for appliance services, and geo-targeted campaigns for Calgary and surrounding areas, layering in AI Max for Search to capture emerging “AI Overview” queries from customers describing appliance problems in natural language. Each month we reviewed campaign-level performance, refined keyword targeting and bidding, and reallocated budget toward the highest-converting campaigns to bring cost per lead down as volume grew.
All Round
Success for Mayland Appliance Repair
Over four months of active management, the account matured from a broad, exploratory setup into a consistently efficient lead-generation engine. Conversion rate climbed from 6.67% in February to 11.39% in May, and cost per lead came down from $29.10 to $26.39 even as monthly lead volume more than doubled in some months.
The campaigns generated such strong, consistent lead flow that Mayland made the call in May to pull spend back by roughly a third so their technician team could keep pace with demand; a deliberate pause driven by too many leads coming in, not too few. Monthly performance across the engagement:
Across the four months, the account delivered 322 tracked leads on a combined spend of $9,385.71, while steadily improving efficiency month over month — proof that the redesigned website, SEO groundwork, and hands-on PPC management were working together, not just individually.
READY TO SCALE
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